Acceptance of terms
Startup-pal respects its users' privacy. We put this Privacy Policy together to show how we collect, use and protect your personal information. By using the Startup-pal you agree to the terms of this Privacy Policy. This Privacy Policy shall be governed in accordance to international treaty provisions and other applicable laws.
Changes in privacy policy
We have the right to update this Privacy Policy at any time. It is your responsibility to keep yourself informed with the latest edition of the Startup-pal's Privacy Policy.
Collection of personal information
To be able to provide our services and share news and updates about these same services with you, we collect some personal information for you, like your name, company name and email address.
To be able to complete your purchase order and bill you for subscription, we may collect some billing information, like your credit card number, expiration date, security code and billing address.
As most modern websites do to provide a better user experience for their clients we also collect some technical information for you (using "cookies" and your log data), like your browser type, operating system, IP address or geographical location.
Accessing your personal information
You have the right to review the information we store for you and make any changes you wish. You can do this from your account settings.
Deleting your account
If you wish to permanently delete your user account, please, email us at [email protected]
How your personal information is used
Startup-pal collects and uses your personal information to:
administer your account;
provide customer service;
process your financial transactions;
share news about upcoming services;
conduct marketing research and analysis;
We may send you marketing emails to inform you about the launch of new products or services that may be of your interest. It is possible that some of these emails come from other businesses within 2 Create Ltd. You can unsubscribe from these emails at any point, emailing us at the unsubscribe email address placed at the bottom of the messages. However, system and transactional messages, like purchase and billing confirmations, will still be send to you.
Data retention
We will retain your personal information with us, as long as your account is active.
Protection of your personal information
The security of your personal information is important to us, and we protect it in several ways:
Your account password is encrypted;
Your personal information is encrypted when passed to us;
Your personal information is stored on a secured server;
The information you enter on your registration or payment form is SSL encrypted;
Our employees have limited access to your personal information;
All our employees sign confidentiality agreements;
Although we do our best to protect the personal information we collect and store, we should remind you that on the Internet there is no such thing as a 100% secured storage. If you have any questions concerning the security of your personal information, please contact us.
Children
We don't intend to collect data from anyone under the age of 18. In case that you think that your child may have shared his/her personal information with us, please, contact us.
Cancellation Policy
You may cancel your Startup-pal subscription at any time through your account settings or by contacting our support team at [email protected].
Please note: If you cancel your subscription, you will still have access to the service until the end of your current billing cycle. After that, your account will be deactivated and you will lose access to all features and data associated with your account.
No further payments will be charged after the cancellation is processed.
Refund Policy
Startup-pal operates on a No Refund policy.
Once a payment has been processed for a subscription or service, it is non-refundable, regardless of usage.
We encourage you to review your selected plan and billing terms carefully before making a payment.
Cookie & Tracking Details
Startup-pal uses cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and deliver personalized content.
These may include:
- Essential Cookies – Required for the operation of our site and services.
- Analytics Cookies – Help us understand how users interact with our platform.
- Preference Cookies – Remember your settings and preferences for future visits.
You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of certain features.
Policy Contact & Effective Date
This policy is effective as of January 29, 2025.
If you have any questions, requests, or concerns regarding this policy or your data, please contact us at:
Startup-pal
Email: [email protected]
Website: https://startup-pal.com